Implementation

How to Plan Your Braze Implementation

Plan your Braze implementation from initial setup through full solution enablement with Stitch, the leading Braze implementation partner. We accelerate your time-to-value and ensure a scalable foundation for ongoing marketing success.

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Our Braze specialists guide you through every phase of implementation—from configuration and integration to change management—ensuring accelerated adoption and a smooth path to marketing ROI.

Braze is for marketers who want better solutions. Stitch is for marketers who use Braze.

Expert Braze Implementation Services

Struggling with Braze rollout delays or complexity? You’re not alone. Let’s speed up your implementation — and start driving real growth.

Braze offers game-changing customer engagement tools - but the power lies in how you implement it. Without expert guidance, timelines stretch and campaigns stall. That’s where Stitch comes in.

We’re proud to be the Category Leader for Braze Consulting Services on G2, with a 4.9/5 star rating, Orbit-level Braze Alloys Solutions Partner status, and recipients of the 2024 Braze Torchie Award for "Partner Campaign of the Year."

With over 600 Braze credentials held across our team, we specialize exclusively in Braze. We helped a leading QSR generate nearly $12 million in incremental revenue in one month from lifecycle marketing, while another healthcare client drove its first conversion within minutes of going live.

Ready to finally get your Braze implementation done right - and fast?

Why Braze Implementation Excellence Matters

Braze implementation is often a stretch for overstretched marketing teams facing technical complexities and critical timelines. Without a partner who knows the platform inside and out, you risk costly delays, messy data, and lost revenue opportunities.

At Stitch, we understand how to navigate these challenges. We don’t just set up Braze - we customize it to your needs, train your teams, and ensure campaigns hit their mark from day one.

Braze also offers a guided onboarding process designed primarily for in-house technical teams to independently implement the platform. While it provides expert guidance, many brands find this lighter touch onboarding can still leave gaps — requiring additional strategy, technical lift, and integrations to truly unlock Braze’s full power. That’s why partnering with a dedicated implementation expert like Stitch can be a game-changer.

The Stitch Braze Implementation Advantage

Orbit-Level Expertise

Our Orbit-level Braze Alloys Solutions Partner status means early access to the latest Braze innovations and direct channels to platform support. This ensures you get the best tools deployed swiftly and with confidence.

Proven Client Results
  • Nearly $12M in attributable revenue generated in a single month for a national QSR
  • Push messaging conversions lifted by 40% through gamification techniques
  • Campaign deployment speed improved by 60% with streamlined rollout strategies
  • 70%+ conversion rates on key CRM challenges, outperforming industry norms

Award-Winning Approach

The 2024 Braze Torchie Award for "Partner Campaign of the Year" validates our ability to deliver deep business impact through Braze implementation.

Which Implementation Path Fits Your Team Best?

Choosing between Braze’s guided onboarding and Stitch’s full-service implementation is a pivotal decision that affects your speed, ease of execution, and your marketing team’s focus. Many teams face this crossroads, and understanding the strengths and limitations of each path is essential to setting yourself up for success from day one. Here’s a clear breakdown to help you decide what’s right for your unique needs.

Braze-Led Onboarding

Pros:

  • Ideal for technical in-house teams with the capacity to drive implementation independently
  • Direct expert guidance from Braze team members to support your onboarding journey

Cons:

  • Does not include hands-on technical execution - much of the setup falls on your internal teams
  • Often requires additional strategic support from a partner like Stitch to fully leverage Braze’s capabilities

Stitch-Led Implementation

Pros:

  • A team of combined strategic and technical experts managing your entire implementation, from setup to optimization
  • Integrates Braze seamlessly into your broader Martech stack and campaign workflows, removing bottlenecks
  • Frees internal teams to focus on high-level strategy and business priorities, not platform troubleshooting
  • Speeds your time-to-revenue by accelerating campaign readiness and minimizing costly delays

Cons:

  • Requires an upfront investment - but one that pays for itself through faster, higher-impact marketing outcomes

Not sure which path suits your team? Reach out today to talk through your goals. We’ll help you find the fastest, most strategic way to unlock Braze’s full potential.

Our Implementation Process: Clear, Phased, Results-Driven

Phase 1: Discovery & Planning
  • Assess your technical and marketing goals
  • Design a data architecture that supports smart segmentation and personalization
  • Develop a channel strategy aligned to your customer journey

Phase 2: Technical Setup
  • Integrate Braze SDK flawlessly, ensuring smooth data flow between your app, website, and Braze
  • Configure multi-channel messaging: email, push, SMS, in-app, WhatsApp
  • Implement advanced features like Canvas journey orchestration, Liquid personalization, Content Cards, and Feature Flags for smart campaign execution

Phase 3: Testing & Quality Assurance
  • Comprehensive testing across devices and user scenarios
  • Automated QA testing rounds saving days on campaign rollouts, catching issues early

Phase 4: Launch & Team Enablement
  • Controlled go-live with monitoring and immediate optimizations
  • Hands-on training to empower your team managing Braze campaigns independently
  • Ongoing support to maximize ROI and adapt as your needs evolve

What You Gain with Stitch

  • Faster Time-to-Value: Healthcare clients start converting in minutes post-launch.
  • Data That Works for You: Clean, organized, actionable data architecture designed for precision targeting.
  • Multi-Channel Reach Execution: Messages deployed wherever your customers engage most.
  • Confidence and Control: Expert training and support for your team’s long-term success.

Integrations That Amplify Your Martech Stack

We help brands connect Braze with leading platforms for maximum impact:

  • Segment: Seamless customer data platform integration
  • Snowflake: Data warehousing for insights and campaign triggers
  • Shopify: Power personalized e-commerce messaging
  • mParticle, Google Cloud, Twilio, and more: Tailored integrations for scale and control
  • Custom API and webhook development available.

Start Your Fast, Confident Braze Implementation Today

If you’re aiming to accelerate Braze onboarding, get rapid ROI, or optimize multi-channel campaigns, Stitch is your implementation partner. Our award-winning experts bring the knowledge, methodology, and proven results to get you from zero to revenue faster.

Contact us now to build a Braze implementation plan that fits your team, brand, and growth goals.

Stitch — exclusively Braze-focused, award-winning, and certified by Braze with 600+ credentials.