Mastering the craft of CRM with Braze.
Our 2026 Braze Innovation Lookbook goes behind the scenes with marketers who are mastering their craft: the migrations, integrations, and solutions that most customers never see, but every great program depends on. See how real teams are moving past theory and into deployment to show up for customers at exactly the right moment.
Whether you’re shoring up your foundation or scaling AI into production, this lookbook is packed with real work, real results, and a few ideas worth stealing.
Meet the Author
Emily Landgraf is Stitch’s Solution Marketing Lead, focused on telling the stories behind how marketers use Braze and Databricks to connect with their customers. She works across teams to translate real implementations and innovations into content other marketers can actually learn from. She holds 7 Braze certifications spanning strategy, deliverability, AI, and sales. Outside of work, she’s an amateur barista and avid baker — and if you’re lucky, she might show up to the Indianapolis office with a loaf of her famous sourdough. Connect with her on LinkedIn.
