‍Stitch, a boutique technology consultancy focused on innovative marketing solutions, announces an exclusive partnership with Talon.One as its loyalty and promotion engine of choice, with a focus on integrated loyalty solutions for marketers.

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September 17th, 2024 — Stitch, a marketing technology consultancy focused on helping marketers drive customer engagement success with best-in-breed composable marketing technology solutions, announced its partnership with Talon.One, the enterprise-grade promotion and loyalty solution with a mission to streamline how brands run and scale their incentive campaigns.

The partnership will focus on helping marketers power innovative, cross-channel loyalty programs and campaigns that boost company profitability.

“Loyalty is both a huge challenge and a huge area of opportunity for many of our customers,” shared Michael Burton, CEO of Stitch. “Lifecycle marketing is emerging as a critical function within many of our customer’s internal teams, with loyalty and retention being two key metrics they’re hoping to optimize. We know that loyalty programs will continue to be a critical business focus for B2C brands across industries, with the goals of maintaining long-term relationships with their customers, increasing lifetime value, and offering more personalized experiences.”

“However, having the right technology continues to be a barrier for many of our customers,” continued Burton. “We also continue to hear that many of our customers are not satisfied with their incumbent solutions. With Stitch’s focus on identifying best-in-breed, modern marketing technology solutions, we did a lot of due diligence and research to find the best fit for our customers and for the Stitch team to work on. Talon.One was an obvious choice for us when deciding where we wanted to invest our team’s time and expertise, and where we wanted to lean into helping our customers. It’s built for the composable era and has a robust integration ecosystem, which aligns well with our overall mission of helping marketers better leverage and activate their data to drive more effective customer engagement programs.”

Stitch has primarily been working with marketers who use Braze, a leading customer engagement platform. In addition to helping brands get started with Braze through implementation services, Stitch often continues to work alongside their customers for the long haul — providing strategy, campaign, and creative services, and acting as an extension to customer teams to support their ongoing work with Braze. Stitch will offer similar services in support of Talon.One, starting with implementation and providing ongoing services to help marketers better leverage their data to create and test more personalized incentives, and then deploy their promotions and offers through personalized, cross-channel campaigns.

“Our ability to support marketers on Talon.One and on Braze will be highly complementary,” said Bobby Tichy, chief solutions officer at Stitch. “The fun of marketing is that it’s never complete — meaning there’s always a new promotion to run, a new product to drop, or a new campaign to launch. Both Talon.One and Braze are mission-critical platforms for any brand looking to have a truly engaging, high-ROI customer engagement program. We’re excited to be able to help marketers make a meaningful impact on their businesses and do work they’re proud of with these platforms.”

“It’s been exciting to work with the Stitch team and showcase how marketers are thinking about loyalty programs today,” shared Christopher Mills, chief revenue officer at Talon.One. “Having highly strategic partners who think beyond how marketers can use Talon.One, but rather, meaningfully integrate the platform into their existing tech ecosystem is a game-changer for our shared customers. Partners like Stitch are critical for ensuring a seamless experience for Talon.One customers — providing support every step of the way, from hitting the ground running to becoming power platform users.”

“We are thrilled to see this strategic alliance form between two incredible Braze partners,“ said Gareth Ballard, vice president of global partnerships at Braze. “Stitch has helped many of our customers push the boundaries of what’s possible with Braze, and has helped them think even bigger about how they can use the platform. With Stitch and Talon.One working in closer partnership, we are excited to see the innovation and impact on our joint customers for a truly integrated customer lifecycle program.” 

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LEARN MORE ABOUT STITCH
www.stitch.cx

LEARN MORE ABOUT TALON.ONE
www.talon.one

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LEARN MORE ABOUT BRAZE
www.braze.com

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MEDIA CONTACT: 

Bri Jones

bri@stitch.cx

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